Airport Services

Norfolk International Airport provides a variety of passenger services. For instance, BB&T and ATMs are located in the Arrivals Terminal, in the Main Terminal, and on both concourses. There is the electric vehicle charging stations, located in Garage A, at Level 1 in short-term parking space.

ORF provides individual 'Family restrooms,' which are available in the Arrivals Terminal, in the Main Lobby, and both Concourses. There are also 'Mother's Rooms,' available in the Main Lobby and both Concourses. Those rooms are equipped with a changing table, a rocking chair, sink, and multiple outlets to provide comfort and privacy for nursing mothers.

The ORF Mail Center

The Drop mail service and boxes are available at the ORF airport. The service office is located near to the Information Center, in the main lobby of the terminal. USPS pick-up schedule is Monday through Friday at 5 p.m., and at 1:45 p.m. on Saturdays.

The Military Information Desk / USO Lounge at ORF

The Military Information Booth at Norfolk airport is located on the 1stlevel of the Arrivals Terminal, near rental car counters. It is operated by Naval personnel, working every day, from 8 a.m. to 10:30 p.m. The USO Welcome Center lounge, situated on the mezzanine level, in Arrivals Terminal is for military personnel and their family members. The room is open every day, between 9 a.m.-9 p.m.; For more information, passengers can contact at 757-233-0567.



The overview of Terminals, Concourses, and Facilities at Norfolk International Airport.


Different Transportation types to and from the Norfolk International Airport.

Car Rentals

Information About Car Rental Service and Partner Agencies at Norfolk International Airport.